Privacy policy

Privacy Policy - Handcraft Jewellery

Last Updated: March 26, 2026

At Handcraft Jewellery, accessible from helpdesk.handcraftjewellery.pk@gmail.com one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Handcraft Jewellery and how we use it.

1. Information We Collect

In addition to standard Shopify data, we collect:

Contact Data: Name, email address, and phone number.
Order Data: Shipping address and billing details.
Communication Data: Logs of our chats with you via WhatsApp or Email.

2. How We Use Your Information (Meta & Google Compliance)

We use the information we collect in various ways, including:

WhatsApp Notifications: We use your phone number to send automated order confirmations, shipping updates, and tracking alerts via the Meta WhatsApp Business API.
Personalization: To understand and analyze how you use our website (via Google Analytics).
Marketing: To provide you with targeted advertisements through Meta Ads (Facebook/Instagram) and Google Ads based on your interests.

3. Sharing with Third Parties

To provide our services, we share your data with:

Shopify: Our e-commerce platform.
Meta Platforms, Inc.: For processing WhatsApp messages and running Meta Pixel (tracking for ads).
Google LLC: For website analytics and Google Ads remarketing.
Logistics Partners: To deliver your jewellery to your doorstep.

4. Cookies and Web Beacons

Like any other website, Handcraft Jewellery uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. We use:

Meta Pixel: To track conversions from Facebook/Instagram ads.
Google Analytics Cookies: To monitor website traffic and performance.
You can choose to disable cookies through your individual browser options.

5. Data Security

We use industry-standard encryption to protect your data. For WhatsApp communications, your data is handled through Meta’s secure API infrastructure. However, remember that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you have the right to:

Access the personal data we hold about you.
Request that we correct or delete your personal information.
Opt-out of marketing communications (WhatsApp/Email) at any time.

7. Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us:

Email: helpdesk.handcraftjewellery.pk@gmail.com
Address: SF-39, 3rd Floor, Sheikh Yaseen Tower, Naz Cinema Road, Peshawar, 25000, Pakistan.
Phone: +92 320 4971621